Facts + Statistics: Identity theft and cybercrime

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Key Facts

  • According to The Identity Theft Research Center (ITRC) Annual Data Breach Report, 2023 had a record high number of data compromises in the U.S. in a single year. A 72 percentage point hike from the previous all-time high number of compromises set in 2021. At least 353 million individuals were impacted.
  • According to the FBI’s Internet Crime Report 2023, 880,418 complaints of cyber-crime were reported to the FBI by the public, a 10 percent increase from 2022. The potential total loss increased to $12.5 billion in 2023, up from $10.3 billion in 2022. California, Texas, and Florida had the highest number of cybercrime victims.
  • The Federal Trade Commission’s (FTC) Consumer Sentinel Network took in over 5.39 million reports in 2023, of which 48 percent were for fraud and 19 percent for identity theft. Credit card fraud accounted for 40.2 percent of identify thefts, followed by miscellaneous identity theft at 25.1 percent, which includes online shopping and payment account fraud, email and social media fraud, and other identity theft. Georgia, Florida, and Nevada had the most identity theft reports.

Identity theft and fraud complaints

Identity Theft And Fraud Reports, 2019-2023 (1)

 

id_theft_and_fraud_reports_2019-2023.gif

(1) Percentages are based on the total number of Consumer Sentinel Network reports by calendar year. These figures exclude "Do Not Call" registry complaints.

Source: Federal Trade Commission, Consumer Sentinel Network.

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Top Five Types of Identity Theft, 2023 (1)

 

Type of identity theft Number of reports Percent of total top five
Credit card fraud-new accounts 381,122 42.0%
Miscellaneous identity theft (2) 279,221 30.7
Bank fraud-new accounts 84,335 9.3
Government benefits fraud-applied for/received 82,419 9.1
Loan fraud-business/personal loan 81,342 9.0
Total, top five 908,439 100.0%

(1) Consumers can report multiple types of identity theft. In 2023, 15 percent of identity theft reports included more than one type of identity theft.
(2) Includes online shopping and payment account fraud, email and social media fraud, and medical services, insurance and securities account fraud, and other identity theft.

Source: Federal Trade Commission, Consumer Sentinel Network.

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Identity Theft By State, 2023

 

State Reports per 100,000
population (1)		 Number of
reports		 Rank (2), (3) State Reports per 100,000
population (1)		 Number of
reports		 Rank (2), (3)
Alabama 245 12,228 18 Nebraska 137 2,673 38
Alaska 114 839 46 Nevada 404 12,362 3
Arizona 262 18,539 16 New Hampshire 138 1,892 37
Arkansas 169 5,071 28 New Jersey 283 26,136 14
California 304 119,929 10 New Mexico 134 2,825 39
Colorado 222 12,729 23 New York 256 51,484 17
Connecticut 384 13,848 4 North Carolina 243 25,142 19
Delaware 359 3,523 5 North Dakota 118 913 45
Florida 438 93,547 2 Ohio 294 34,616 12
Georgia 457 48,606 1 Oklahoma 153 6,032 32
Hawaii 122 1,773 43 Oregon 177 7,444 26
Idaho 123 2,223 42 Pennsylvania 314 40,778 8
Illinois 307 39,314 9 Rhode Island 216 2,357 24
Indiana 176 11,870 27 South Carolina 294 14,931 12
Iowa 141 4,468 35 South Dakota 94 833 50
Kansas 150 4,405 33 Tennessee 185 12,709 25
Kentucky 119 5,340 44 Texas 350 101,002 7
Louisiana 275 12,816 15 Utah 165 5,345 29
Maine 126 1,714 40 Vermont 97 620 49
Maryland 298 18,327 11 Virginia 224 19,211 22
Massachusetts 351 24,540 6 Washington 165 12,582 29
Michigan 235 23,621 20 West Virginia 110 1,977 47
Minnesota 142 8,063 34 Wisconsin 141 8,301 35
Mississippi 225 6,663 21 Wyoming 106 609 48
Missouri 161 9,873 31 D.C. 478 3,268  
Montana 126 1,354 40 Puerto Rico 51 1,690  

(1) Population figures are based on the 2019 U.S. Census population estimates.
(2) States ranked per complaints per 100,000 population. States with the same number of complaints per 100,000 population receive the same rank.
(3) Excludes the District of Columbia and Puerto Rico.

Source: Federal Trade Commission, Consumer Sentinel Network.

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See also the Identity Theft section of our website Click here.

Top 10 Writers Of Identity Theft Insurance By Direct Premiums Written, 2022 (1)

($000)

Rank Group/company Direct premiums written (2) As a percent of
total direct
premiums written
1 State Farm   $34,910 13.9%
2 Nationwide Mutual Group 32,583 13.0
3 Travelers Companies Inc. 24,251 9.7
4 Hanover Insurance Group Inc. 15,686 6.3
5 Vermont Mutual Insurance 15,116 6.0
6 Liberty Mutual 13,487 5.4
7 Farmers Insurance Group of Companies 10,682 4.3
8 American Family Insurance 10,551 4.2
9 Erie Insurance 10,052 4.0
10 Allstate Corp. 9,769 3.9

(1) Includes stand-alone policies and the identity theft portion of package policies. Does not include premiums from companies that cannot
report premiums for identity theft coverage provided as part of package policies.
(2) Before reinsurance transactions.

Source: NAIC data, sourced from S&P Global Market Intelligence, Insurance Information Institute.

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Cybercrime

 

 

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Top 10 States by Number of Cybercrime Victims and by Losses, 2023 (1)

 

Rank State Number Rank State Losses
($ millions)
1 California 77,271 1 California $2,159.5
2 Texas 47,305 2 Texas 1,021.6
3 Florida 41,061 3 Florida 874.7
4 New York 26,948 4 New York 750.0
5 Ohio 17,864 5 New Jersey 441.2
6 Arizona 16,584 6 Pennsylvania 360.3
7 Pennsylvania 16,407 7 Illinois 335.8
8 Illinois 15,783 8 Arizona 324.4
9 Michigan 14,784 9 Georgia 301.0
10 Washington 14,600 10 Washington 288.7

(1) Based on the total number of complaints submitted to the Internet Crime Complaint Center via its website from each state where the complainant provided state information.

Source: Internet Crime Complaint Center.

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Top 10 Writers Of Cybersecurity Insurance By Direct Premiums Written, 2022 (1)

($000)

Rank Group/company Direct premiums written (2) As a percent of
total direct
premiums written
1 Chubb Ltd. $604,927 8.4%
2 Fairfax Financial Holdings 562,995 7.8
3 AXA XL 527,442 7.3
4 Tokio Marine 367,607 5.1
5 Arch Capital 346,373 4.8
6 Travelers Companies Inc. 315,325 4.4
7 American International Group (AIG) 299,012 4.1
8 Nationwide 257,313 3.6
9 Zurich 252,515 3.5
10 Sompo  247,978 3.4

(1) Includes stand-alone policies and the cybersecurity portion of package policies. Does not include premiums from companies that cannot report premiums for cybersecurity coverage provided as part of package policies.
(2) Before reinsurance transactions.

Source: NAIC data, sourced from S&P Global Market Intelligence, Insurance Information Institute.

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Additional resources

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